Appeals and Complaints

ETFLIN is dedicated to transparency and accountability in the editorial process, providing a clear procedure for appeals and complaints. We ensure confidentiality, timely reviews, and consider ethics, maintaining a transparent and well-documented process to uphold the integrity of our editorial practices.

How to Submit

Authors, reviewers, or readers may submit an appeal or complaint by contacting the Editor-in-Chief or the editorial office.

Submit via Email

Response Time

  • Acknowledge: 5 Working Days
  • Review Goal: 30 Working Days

Review Criteria

Evaluations are based on relevance, accuracy, potential impact on publication, and any ethical implications involved.

Confidentiality

Complainant identity and the review process are kept confidential to the fullest extent possible during the investigation.

Reconsideration

If new information surfaces, decisions may be reconsidered, potentially reopening the review or conducting a fresh analysis.

Independent Review

Complaints against editors are handled via a separate process, often involving an independent committee to ensure zero bias.

Transparency & Documentation

We maintain rigorous records of all appeals, including rationales, outcomes, and actions taken. Complainants are regularly updated throughout the decision-making process.

Secure Documentation

All records are kept in a secure, confidential location to protect the integrity of the process.

Policy Review

This policy is reviewed periodically to ensure it remains effective and aligned with industry standards.

Ensuring fairness in every step of the editorial journey.

Editorial Office: halo@etflin.com