Privacy Policy

Welcome to etflin.com!

Identity Information
Journal Publisher and Software Company
Address: Sungai Manonda Street, Duyu, Tatanga, Palu City 94225, Indonesia.
Phone (call and WhatsApp): +62 82216335184 Email: halo@etflin.com

Types of Information Collected
We may collect various types of information from users of our website, including:
Personal information such as name, email address, phone number, and physical address. Professional information such as institutional affiliation, position, or specialization. Payment information required for journal subscriptions or software purchases. Demographic information such as age, gender, or field of expertise.

Methods of Information Collection
We collect user information through various methods, including: Registration and journal subscription forms. Payment and billing processes. Surveys or questionnaires that we may ask users to complete. User interactions with our website, including the use of available features and services.

Use of Information
The information we collect is used for various purposes, including: Processing and fulfilling journal subscriptions or software purchases. Sending updates, notifications, or information related to our services. Enhancing user experience by personalizing content or recommendations. Providing customer service and responding to user inquiries or requests. Conducting research or statistical analysis to improve our products and services.

Legal Basis for Processing
The processing of user's personal information is based on user consent or the fulfillment of a contract with the user, where applicable. In some cases, processing may be necessary for the legitimate interests of the company or to comply with applicable legal obligations.

Third-Party Disclosure
We may share user information with relevant third parties, including: Publishing partners or journal editors necessary for processing subscriptions or journal deliveries. Information technology service providers who assist us in managing our website and infrastructure. Payment service providers to facilitate payment and billing processes. We only share necessary information for specific purposes and maintain the security of user data.

Personal Controls
We provide users with access to review, correct, or delete their personal information stored in our systems. Users may also choose to manage communication preferences and notifications.

Information Security
We take appropriate security measures to protect user information from unauthorized access, use, or disclosure.

Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our website. These technologies help us analyze trends, administer the site, track users' movements around the site, and gather demographic information. Cookies are small files stored on a user's computer or device that enable the site to recognize repeat visitors and enhance their experience. Users can control the use of cookies through their browser settings, but disabling cookies may limit certain functionalities of the site.

User Anonymity
Users may have the option to browse our website anonymously or using a pseudonym. However, certain features or services may require the provision of personal information for proper functionality or access.

Data Retention
We retain user information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize user information once it is no longer needed.

International Data Transfers
As an international organization, we may transfer user information to other countries for processing or storage. These transfers may be to countries outside the user's jurisdiction with different data protection laws. By using our website and providing personal information, users consent to the transfer of their information to these countries.

Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage users to review the policy regularly for any updates. We will also provide notice of significant changes through the website or other communication channels.

Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible. Parents or legal guardians who believe their child may have provided personal information to us can contact us to request its deletion.

Contact Information
If users have any questions, concerns, or requests regarding our privacy practices or this policy, they can contact us using the following information:

ETFLIN Costumer Service
Sungai Manonda Street, Duyu, Tatanga, Palu City 94225, Indonesia.
Phone (call and WhatsApp): +62 82216335184
Email: halo@etflin.com

Governing Law
This privacy policy is governed by and construed in accordance with the laws of Indonesia. Any disputes arising out of or related to this policy shall be subject to the exclusive jurisdiction of the courts of Indonesia.

Disclaimer of Liability
We provide no guarantees or warranties regarding the security, accuracy, or completeness of the information collected on our website. Users acknowledge that they provide information at their own risk and that we shall not be held liable for any unauthorized access, use, or disclosure of user information by third parties.

This privacy policy is intended to inform users about how we collect, use, and protect their information. By using our website, users consent to the terms of this policy and our practices regarding their personal information.